Information Collection & Use
This policy describes the privacy practices for RSM Property Management and Realty, LLC (“RSM,” “us,” “we”) and the ways we collect, store, use and protect your personal and non-personal information on our websites, which link to this Privacy Policy including, without limitation, rsmpm.com, mlswis.com, appfolio.com, (the “websites”).

RSM Property Management and Realty, LLC offers real estate and property management services (the “services”). For questions or feedback on this policy or our privacy practices, please email us at info@rsmpm.com.

Uses of Information
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email in the future to tell you about changes to this privacy policy.

COMMUNICATIONS FROM THE SITE

Personally Identifiable Information
All financial and billing information that we collect is used solely to check the qualifications of prospective customers and to bill for our services. RSM uses a third-party credit card processor to assist us in processing customer payments. This processing partner is not permitted to store, retain, or use the personally identifiable information provided, except for the sole purpose of credit card processing.
We may occasionally also employ third parties to act on our behalf. Some examples include providing marketing support, analysis and public relations. When we employ such companies they are not permitted to retain, share, store or use personally identifiable information for any other purpose than to complete the contracted assignment.

We DO NOT share personally identifiable information with third parties for unknown reasons.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Log Files
As is true of most Websites, we gather certain non-personally identifiable information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, click stream data and other fields.

We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Cookies make web surfing easier for you by saving your preferences while you are at the website. The use of cookies is an industry standard, and as such, you will find them at most major websites. By showing how and when visitors use the website, cookies help us see which areas are popular and which are not. Many improvements and updates to the website are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies only to provide services better tailored to our users’ needs.

Access to Personally Identifiable Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Public Forums, Referrals and Testimonials
We may provide public forums like bulletin boards, blogs on our websites. These forums are provided as a service to our users to help them exchange ideas, tips, information and techniques related to our services. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.

We may post a list of users and testimonials on our websites that may contain information such as the users’ names and titles. We obtain the consent of each user prior to posting any information on such a list or posting testimonials.

Business Transitions
In the event RSM goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred.

External Links
Our websites may contain links to third-party websites. These third party websites maintain their own policies regarding cookies and the collection and use of personal information. We assume no responsibility or liability for the actions of such third parties with respect to their collection or use of your information. We encourage you to read the privacy policies of every website that you visit through a link on our websites.

Security
The security of your personal information is important to us. We utilize robust security measures to protect customer data from unauthorized access. Sensitive data is encrypted and website connections are protected. Our Website is hosted in a secure server environment that uses multi-layer perimeter security including firewalls and other advanced technology to prevent interference or access from outside intruders.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here and also, as necessary via email. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 262-353-9732 or info@rsmpm.com.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us by emailing info@rsmpm.com, or by calling 262.353.9732 or via postal mail at: RSM Property Management & Realty, LLC, PO Box 562, West Bend, WI 53095.